Privacy Policy

Ex Parte - Privacy Policy

Effective Date: 10/31/2025

Ex Parte, Inc. ("Ex Parte", "we, "us" or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our websites, use our services (including any free or trial versions), or otherwise interact with us.

If you use Ex Parte under a separate enterprise agreement, that contract governs our processing of data for those enterprise services.

1. Who We Are and How We Operate

Ex Parte provides artificial-intelligence-based legal-analytics tools and related services for law firms, corporations, and other professional users.

  • For visitors, trial users, and marketing contacts, Ex Parte acts as a data controller.
  • For enterprise customers, Ex Parte typically acts as a data processor on behalf of that customer under a separate agreement.

2. Information We Collect

Category Examples
Identifiers Name, business contact details, email address, account credentials
Professional Information Employer, job title, practice area
Usage Data IP address, browser type, device ID, log files, pages visited, session timestamps
Customer Input Data voluntarily entered into our portal (e.g., case numbers, docket references, queries)
Communications & Feedback Emails, support tickets, surveys, or product feedback
Marketing Preferences Newsletter opt-ins, event registrations

3. How We Use Information

We use personal information to:

  1. Provide and improve our services, models, and customer support.
  2. Authenticate users and maintain account security.
  3. Analyze usage and develop new features.
  4. Communicate with users, including service notices and marketing (where lawful).
  5. Comply with legal obligations and enforce our terms.
  6. Protect against misuse, fraud, and security incidents.

Where required by law, our processing bases are contract necessity, legitimate interest, consent, and legal obligation.

4. How We Share Information

We share information only as needed to operate and secure our services:

  • Service Providers: Cloud hosting, analytics, email delivery, customer-support, and similar vendors bound by confidentiality and security obligations.
  • Enterprise Customers: If you use Ex Parte under your employer's account, authorized administrators may access your usage data.
  • Legal and Compliance: When required by law or to protect rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
  • With Consent: When you direct us to share or publish information (e.g., testimonials).

We do not sell personal information or use it for cross-context behavioral advertising.

5. Cookies and Analytics

We use cookies and similar technologies to:

  • Keep you signed in and remember preferences.
  • Measure site performance and usage trends.
  • Support product improvement.

You can control cookies through your browser settings or the banner displayed on our site. Disabling cookies may limit functionality.

We may also use privacy-friendly analytics that aggregate and de-identify data.

6. International Data Transfers

Ex Parte is based in the United States. Information we collect may be transferred to and processed in the U.S. and other countries that may not provide the same level of data protection as your home jurisdiction.
Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.

7. Data Security

We employ appropriate technical and organizational safeguards to protect personal information, including encryption in transit, restricted access, and periodic security assessments.
However, no system is completely secure; you use the services at your own risk.

8. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Trial-account data and uploaded content may be deleted after account inactivity or termination, consistent with our Terms of Service.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access a copy of your personal information.
  • Correct inaccurate data.
  • Delete your data ("right to be forgotten").
  • Restrict or object to certain processing.
  • Port your data to another service.
  • Opt out of marketing communications.

To exercise these rights, contact privacy@exparte.com. We will respond as required by applicable law. You will not be discriminated against for exercising privacy rights.

10. Children's Privacy

Ex Parte services are intended for professionals and are not directed to children under 16 (or 13, where applicable).
We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date above reflects the date of the latest version. Material changes will be posted on this page, and continued use of the services after such posting constitutes acceptance.

12. Contact Us

Ex Parte, Inc.
7315 Wisconsin Avenue
Suite 400W
Bethesda, MD 20814 USA
Email: privacy@exparte.com

For users in the EEA or UK, you may also contact your local data-protection authority.

13. Supplemental Notice for U.S. State Residents

Residents of certain U.S. states (including California, Colorado, Virginia, Utah, and Connecticut) have additional rights regarding their personal information.

  • We collect the categories listed in Section 2 for the purposes described in Section 3.
  • We do not sell or share personal information for cross-context behavioral advertising.
  • You may request access, correction, or deletion by contacting privacy@exparte.com.
  • Authorized agents may act on your behalf with written permission.

14. Effective Scope

This Policy applies to exparte.com, ai-lab.exparte.com, related subdomains, and any other online service controlled by Ex Parte that links to this Policy.

Summary for Users

We collect limited business-contact and usage information to provide and improve our AI-powered legal-analytics services.
We never sell personal data, do not accept sensitive data, and give you clear rights to access or delete your information.
Questions? Contact privacy@exparte.com.